Experiencing Harassment from Online Flight and Train Ticket Booking Apps

Online booking of flights and train tickets has become a convenient and easy process for people around the world. However, it is essential to be aware of the potential pitfalls and the possible loss of time, money, and even relationships that can occur due to various harassments faced through GOIBIO App and IRCTC App.

GOIBIO App and IRCTC App: A Journey into Hassle

When booking tickets using these popular apps, users often experience various inconveniences. These range from receipt of a cancelled ticket due to system errors to receiving conflicting information from customer service representatives. Despite these apps being widely used to save time, the issues that arise can be quite unsettling. These can lead to a loss of valuable time, financial stress, and even mental and physical stress.

A Case Study: Lost Tickets and Harassment

A typical scenario unfolds when a passenger books a ticket on the GOIBIO App or IRCTC App prior to the departure date. Upon booking, they receive a confirmation and an invoice copy. However, a few weeks or days before the departure date, they may receive a confirmation email about their ticket. The catch lies in the timing, as this email may come in the middle of a booked vacation or any other valuable time. Upon reaching the airport or station, the passenger is informed that their ticket has been cancelled. This can be a major inconvenience and a source of irritation, especially if the cancellation is due to the app’s system failure rather than the passenger's fault.

Misuse of Customer Data and Resources

The issue is not limited to cancellation of tickets alone. Often, these apps ensure that users have no control over their bookings by using automated systems that prioritize speed over accuracy. Asking for any query through these apps often results in receiving different explanations, which can frustrate users. Additionally, the use of robot-based customer service can make resolving issues even more challenging. This can lead to a continuous cycle of harassment, with users being forced to repeatedly explain their situation, resulting in financial losses and mental stress.

Protecting Your Rights and Preventing Harassment

To mitigate the risks associated with these online booking apps, users should take certain precautions. Firstly, always keep a backup of important documents such as confirmation emails, and maintain a record of all transactions. Secondly, report any errors or issues to the concerned app as soon as possible, and seek assistance from official channels. Additionally, consider using alternative booking methods that may offer better customer support and reassurance.

Conclusion and Call for Support

It is crucial to raise awareness about the potential issues associated with online flight and train ticket booking apps. By sharing personal experiences and taking proactive steps, users can collectively work towards more transparent and reliable booking platforms. We encourage users to support this initiative and help others navigate these challenges in a safer and more efficient manner.