How to Correct a Gender Error in an E-Ticket: A Guide

Every now and then, we make mistakes. While booking train tickets, one of the most common errors is entering the wrong gender. Sometimes, Ticketing Travel Executives (TTES) overlook these mistakes, but in other cases, they might not.

The Importance of Accurate Information

Accurate information is crucial for a smooth travel experience, especially when it comes to gender-specific train services. In cases where a gender error has been made, here's how you can correct it.

Two Common Scenarios

I have personally faced this issue twice. In the first instance, the TTE initially questioned the incorrect gender entry but made no objection and allowed me to travel. In the second instance, the TTE did not even question the entry. This shows how inconsistent the approach can be.

A friend of mine experienced the same problem. It's always a good idea to approach the station superintendent and get the issue corrected to prevent potential harassment during the journey.

Correcting the Gender After Confirmation

Once your e-ticket is confirmed, you can make necessary changes through the IRCTC website or by visiting the customer care center. You will need to provide your ticket number and confirmation email. If this option does not work, you can cancel your ticket from the ticket window, talk to the staff about changing the gender, and obtain a refund. Alternatively, you can alter your gender in your e-ticket.

When Online Changes Aren't Possible

As of now, there is no online option to change the booked gender. You need to visit the Chief Reservation Officer (CRO) at a nearby Passenger Reservation System (PRS) counter with your valid identity proof and ticket print. The CRO will validate your ticket and put a stamp to allow you to travel.

Step-by-Step Process to Get Corrected

Visit the Chief Reservation Superintendent with the necessary original and xerox copies of your documents and ticket. Request for the correction from the CRO. The CRO will validate your ticket and put a stamp to allow travel.

The CRO is available at the reservation counter and is authorized to assist with such issues.

Other Common Errors

Sometimes, after booking a train ticket, passengers realize they mistyped their name, entered an incorrect age, or chose a wrong gender. Indian Railways provide a facility to correct such errors. A person needs to visit the railway reservation office with a printout of the confirmed e-ticket and an original photo identity proof to get the name or gender changed. The reservation counters are authorized to make these changes.

Any change request must be made through a written application and must be done 24 hours before the train's departure. Passengers can also transfer their confirmed e-tickets to other family members, subject to proof of blood relationship.

For more detailed information, please refer to the official IRCTC website. I hope this guide helps you in rectifying any errors in your train tickets.

Conclusion

In conclusion, if you ever enter the wrong gender while booking a train ticket, don't panic. Follow the steps outlined above to correct the error. The process may vary depending on the situation, but it's always better to take proactive measures to avoid any inconvenience during your journey.

Thank you for reading.