How to Trace Your New ATM Card: A Comprehensive Guide

Are you eager to contact your bank or track your new ATM card? With a few simple steps, you can find out your card's status and ensure its safe delivery. Whether you use SBI or any other bank, this guide will provide you with useful tips for tracing your new debit or prepaid card.

Steps to Trace Your New ATM Card

Here are several effective methods to track the delivery of your new ATM card:

Contact Your Bank

Call or Visit Your Bank: Reach out to customer service for information on your card's status. You can inquire about whether your card has been mailed or activated. Check Online Banking: Log into your online banking account to view the account management section. Some banks provide tracking information for new cards here. Use the Banks Mobile App: Most modern banks have a mobile app that can notify you of the card's delivery status. Check for updates or features that allow you to track the card's delivery. Inquire About Delivery Method: Ask your bank about the delivery method (standard mail, express delivery) and the estimated timeframe. This information is crucial for understanding potential delays. Report Issues Promptly: If you suspect that your card is lost or stolen, report it immediately to your bank. They can cancel the card and issue a new one.

Using Internet Banking for SBI Customers

For SBI customers, you can check your ATM cards through your internet banking facility. Here's how:

Open your internet banking portal. Locate the section of your account that lists all your debit cards, including expired, deactivated, and active cards. Your new card should appear in the 'active' category.

Local Delivery for SBI ATM Cards

When you order a new SBI ATM card, it will generally be delivered through the local postal service rather than a trackable courier. Here's what you need to know:

EB281339287 IN

This number refers to the tracking number of the postal service, not to usage tracking. Your new card will typically arrive within 7-10 business days. Check your post box for the card. If you need more immediate information, follow these steps:

Contact SBI: Call the toll-free number of SBI at 1800 425 3800 from your registered phone number. FOLLOW Voice Instructions: Follow the voice instructions over the phone for any additional help.

Tracking ATM Card Usage

For those who want to know when their card is being used, the internet banking facility also offers this feature:

Ensure you have registered your mobile number with the Core Banking Solution (not INB). As soon as any transaction is made through your debit card, you will receive a message.

Conclusion

By following these steps, you can effectively trace your new ATM card and ensure its safe delivery. Whether you use SBI or another bank, understanding these methods will help you stay informed and address any issues quickly.

Additional Resources

For more information on ATM card tracking and banking services, visit your bank's official website or contact customer support directly.