Troubleshooting Untrackable Packages: Tips for Tracking Your Shipment from India to the US

When faced with a situation where your package from India to the US is not trackable according to ESPS service, there are several steps you can take to help you locate it. This article will guide you through the process, providing tips and suggestions that might help you in your quest for tracking information.

Check with the Seller or Store

The first step to take is to contact the seller or the store where you made the purchase. They might have additional information regarding the shipping method used and any tracking details that might be available. Sometimes, the seller can provide more information about the carrier or courier that will handle the shipment.

Use Tracking Number on Different Platforms

If you have the tracking number, it's worth trying to check it on different platforms to see if the package is visible:

India Post: India's national postal service, where your package might still be in transit. USPS United States Postal Service: The final destination of your package. If the tracking number is not recognized, the package may not have been transferred to USPS yet. Other Major Couriers: If your package was shipped via DHL, FedEx, or UPS, you can check with these companies directly to see if they can assist with tracking.

Wait for Updates

Sometimes, tracking information might take some time to propagate through the system. If the package was recently shipped, it might be a good idea to check back after a day or two to see if the tracking information has become available.

Contact ESPS Customer Service

If you are still unable to track your package, consider reaching out to ESPS customer service directly. They may be able to provide additional insights or updates regarding your shipment. Providing them with the tracking number and any other relevant information could help them assist you better.

Use Third-Party Tracking Services

There are websites and services designed specifically to track packages from various carriers. You can enter your tracking number on these platforms to see if they can provide you with any updates on the status of your package. Some popular third-party tracking services include:

ShipEngine Syncro ShipStation

Check for Customs Clearance

Even if the tracking number is visible, the package might be held up in customs. You can check with the customs or the USPS for any updates on the current status of your package. Customs clearance can sometimes cause delays and disruptions in the delivery process.

When Tracking Isn't Available

If all else fails and you still can't track your package, it's important to remember that tracking is only available where tracking is available, and the service quality is dependent on the local service providers. Domestic carriers like USPS, FedEx, and UPS do not exist in most countries, so the transaction is prearranged with each country's local courier service. If the package was issued by the Indian postal service, it is highly likely that it has not yet been transferred to the USPS. Have you tried tracking it with India Post?

Conclusion

International shipping can be a complex process, and sometimes tracking can be a challenge. However, by following the steps outlined in this article, you can significantly increase your chances of successfully tracking your package. If the problem persists and the package is of significant value, consider filing a claim or inquiry with the seller or shipping service. Good luck, and we hope you find your package!