Understanding the Linkage of Mobile Numbers and FASTags

FASTag is a contactless electronic toll collection system used in India to facilitate quick and efficient payment at toll plazas. One of the common queries among users is the linkage between a mobile number and FASTags. In this article, we will explore how many FASTags can be activated with a single mobile number, along with some additional insights to ensure seamless usage.

How Many FASTags Can Be Activated with One Mobile Number?

As of the latest update, a single mobile number can be linked to a maximum of five FASTags issued by different banks in India. This linkage allows users to manage multiple FASTags for different vehicles under one mobile account, simplifying the toll payment process. However, it is always advisable to check with the specific bank or the National Payments Corporation of India (NPCI) for the most current regulations, as policies can change over time.

Tagging Your Mobile Number to FASTags

Some users may encounter situations where their mobile number is mistakenly tagged to multiple FASTags. This can be particularly problematic if the banks associated with these FASTags provide poor customer service, leading to inconvenience and potential issues.

For instance, suppose you have your mobile number registered with a FASTag issued by Axis Bank during the car registration process. Later, due to poor service, you decide to switch to a Paytm FASTag. However, if you attempt to disconnect the Axis Bank FASTag and face no response from their helpdesk, the FASTag may become blacklisted. It is essential to manage multiple FASTags carefully to avoid such complications.

Limits on the Number of FASTags per Mobile Number

Currently, there is no strict limit on the number of FASTags a mobile number can be attached to. Users can have more than five to ten FASTags, depending on the number of vehicles they own. This flexibility is beneficial for corporate fleets or individuals owning multiple vehicles, as it allows them to manage all their toll payments from a single mobile account.

FASTag Requirements and Restrictions

It is important to note that FASTag does not strictly require a phone number for registration. While a phone number is used for communication purposes, such as notifications about toll transactions, the primary requirement for FASTag is a bank account. Users can have multiple FASTags associated with the same bank account number. This arrangement simplifies the process of managing multiple vehicles under a single financial account.

Some users have reported activating multiple FASTags with the same mobile number without encountering any restrictions from banks or NPCI. However, it is crucial to ensure that each FASTag is linked to a different vehicle to avoid any potential complications.

FASTag Limitations for a Single Vehicle

One vehicle can only be linked to one FASTag at a time. This means that only one mobile number can be associated with one FASTag for a single vehicle. This limitation is particularly relevant when considering reselling a vehicle, as the FASTag is linked to the original owner's mobile number and KYC details.

Conclusion

Understanding the linkage between mobile numbers and FASTags is crucial for ensuring smooth toll payments and avoiding any inconveniences. While a single mobile number can be linked to multiple FASTags, it is essential to manage these links carefully and follow the guidelines provided by the banks and NPCI. If you have any further questions or need assistance, don't hesitate to reach out to the specific bank or NPCI for the most accurate and up-to-date information.

Frequently Asked Questions (FAQs)

Q: Can I have more than five FASTags linked to one mobile number? As of the latest update, you can have up to five FASTags linked to one mobile number with different banks. However, it is recommended to check with the specific bank or NPCI for the most current regulations.

Q: Do I need a separate phone number for each FASTag? No, you do not need a separate phone number for each FASTag. Communication is managed through the primary mobile number registered with each FASTag.

Q: Can I link multiple vehicles to one FASTag? For a single vehicle, only one FASTag can be linked. However, you can have multiple FASTags for different vehicles under one mobile account. Each FASTag is linked to a different vehicle.