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Verizon or ATT: Why Do Most of My Neighbors Prefere Verizon?
Verizon or ATT: Why Do Most of My Neighbors Prefer Verizon?
When it comes to choosing a cell service provider, both ATT and Verizon claim to have full 5G coverage. However, many of your neighbors have opted for Verizon, and those who previously had ATT report that Verizon offers better service. In this article, we will explore the reasons behind this preference and help you make an informed decision when selecting a carrier.
Network Coverage and 5G Capable Phones
Both ATT and Verizon cover the same areas with their 5G networks. However, the key factor when it comes to network coverage isn’t just the availability of 5G; it is the overall coverage and the reliability of the network. According to source 1, most people rely on the strength and consistency of the network, not just the availability of a feature like 5G.
Additionally, source 2 points out that many phones available today do not fully utilize the capabilities of 5G networks. As a result, the actual benefits of 5G for users may not be apparent until more users are equipped with 5G-capable devices. Therefore, overall network coverage and reliability are more critical for day-to-day use.
Verizon’s Advantages in Network Coverage
Based on your observations and the feedback from your neighbors, it seems that Verizon offers better network coverage in your area. Many people prioritize having consistent and reliable service over the theoretical benefits of 5G. According to source 3, it is likely that Verizon has a larger coverage area in your region, which might explain why more people prefer it.
Service Reliability and Customer Support
The quality of customer support can significantly influence a user's experience. ATT has been known for its problems, particularly in how they handle outages and technical support. According to source 4, ATT often discards packets that arrive too soon, which can slow down network performance. Furthermore, ATT is known for denying issues and hiding fixes, leading to long wait times and subpar service.
Verizon, on the other hand, is more proactive in fixing issues. As mentioned in source 4, when ATT does restore service, it is often after a grand show with technicians visiting the location, but the actual problem is not addressed until a technician arrives. This inconvenience can be frustrating for customers.
Issue with ATT’s Sales and Marketing
ATT has a reputation for misleading customers during the sales and marketing process. Source 5 highlights that ATT uses subcontractors who often make false promises and mislead about charges and fees. Even after receiving a bill, ATT may deny responsibility for these issues and impose penalties for canceling the contract. This practice can deter customers from switching carriers, as highlighted by several neighbors you know.
Verizon, while not completely free from issues, has a better track record in terms of transparency and service reliability. It is important to consider these factors when deciding between the two providers.
Final Words
Given these factors, it might be beneficial to wait another three months and conduct a thorough comparison. Look at the monthly rates for you and your family, as well as the availability of any phone discounts. Ultimately, the cheaper option is a significant factor, but reliability and customer support are equally important. Based on the feedback from your neighbors and the information provided, it seems that Verizon might still be the more reliable choice in your area.