Why an International Package is Marked as 'Inbound into Customs' Twice

When you receive an international shipping notification that your package is 'inbound into customs' more than once, it may seem confusing or even concerning. However, this process is a normal and necessary part of international customs clearance. This article will explain why your package might be marked as 'inbound into customs' twice and what each inbound scan means in the context of the customs clearance process.

The Customs Clearance Process

The customs clearance process, also known as initial customs clearance, is the first step in the delivery of an international package. Here, your package is assessed for duties, taxes, and compliance with local regulations. This is the initial assessment and can lead to:

Secondary Review or Transfer

After the initial assessment, there might be further actions taken if there are questions about the contents, value, or if additional documentation is required. This can result in a secondary review or transfer to another customs facility, which could trigger a second inbound scan. This step ensures that all necessary regulations and requirements are met before the package can be safely delivered to its destination.

Multiple Customs Offices

In some countries, especially those with complex postal systems or multiple entry points, packages might need to go through multiple customs offices based on their routing or the nature of the shipment. Each customs office might log a separate inbound scan, leading to multiple status updates. This is a standard procedure to maintain compliance and security.

System Updates and Duplicates

Modern logistics and tracking systems can sometimes generate duplicate status updates due to processing errors or delays. These updates do not necessarily reflect a real change in the package's status. If you're experiencing this with a specific package, it's advisable to check with the carrier or customs authority for more detailed information on the package's status.

Container and Package Scans

An important detail often overlooked is the difference between the container and the package itself. A shipping container can be scanned into customs, and then the individual package within might undergo a separate inbound scan. This is because different parts of the system might log status updates based on the contents of the container rather than the individual package. On your tracking data, you might see two inbound scans, but for us, it essentially counts as one real inbound and one manifest scan.

Common Scenarios

It's common to see an initial inbound scan when the package first arrives at the destination country's customs facility. This is followed by a secondary inbound scan when the package itself undergoes a more detailed assessment or is re-routed to another customs office. These scans are not necessarily indicative of separate delays but are normal parts of the customs clearance process.

What to Expect

Having an international package marked as 'inbound into customs' multiple times is a standard procedure that ensures your package complies with all local regulations and is safe for delivery. While it can be confusing, understanding the process can minimize anxiety and confusion about the status of your package.

Frequent Questions

What if my package stops at customs for a longer time than usual? Extended customs processing might be due to additional inspections or required documentation. It's best to check with the carrier or customs authority for more information. Can I speed up the customs clearance process? Generally, there is limited you can do to speed up the process. Major delays are usually related to regulatory needs and must be handled carefully. What if customs finds something in my package that I need to declare? If customs needs to inspect your package further, you may be required to provide additional information or pay duties and taxes. Responding promptly can help resolve any issues quickly.

In summary, being marked as 'inbound into customs' twice is a normal part of the international shipping process. Understanding the reasons behind these scans can help ensure smoother and less stressful international shipping experiences.