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Amid Pandemic Strain: Understanding the Reasons Behind IRCTC’s Decision to Cancel All Trains

August 20, 2025Transportation3202
Why Did IRCTC Cancel All Trains Until June 30, 2020? Dear Mr. Vrushabh

Why Did IRCTC Cancel All Trains Until June 30, 2020?

Dear Mr. Vrushabh Suchak,

Earlier queries regarding the Indian Railways' (IR) decision to cancel all rail tickets until June 30, 2020, have sparked considerable debate and public outcry. IRCTC had initially decided not to refund the ticket money for cancelled trains during the lockdown period, which led to heightened aggression from the public. In response, a new decision was made to cancel all rail journey tickets until June 30, 2020. This decision, while stringent, is rooted in a carefully considered approach to public welfare and safety.

Background: The Decision to Cancel Train Tickets

The decision to cancel all train tickets was a significant move by the Indian Railways, aimed at addressing two primary concerns: public welfare and maintaining the integrity of the railway system. During the lockdown period, IR was grappling with the challenges of organizing railway operations under unprecedented circumstances.

One of the key issues was the need to shift willing and migrant laborers to their native towns, ensuring that travel was necessary and justified. To prevent misuse, IR decided to cancel all train tickets until June 30, 2020, effectively managing the flow of migrants and ensuring only genuine travel needs were met.

Public Responsibility and Fair Play

Another critical aspect of the decision was to address the responsibility of public carriers. With migrants and laborers moving back to their homes, it was essential to ensure that only deserving individuals availed of the benefits. Some states implemented programs where the central government was not expected to charge fares, risking the free movement of individuals and the potential for misappropriation.

It is worth noting that in India, the specter of mob mentality can often lead to significant misuse of resources. During mass gatherings or melas, numerous individuals may travel by trains and refuse to pay the normal fare, let alone reservation charges. This recourse necessitated a more structured and controlled approach.

Operational Challenges and Socioeconomic Considerations

The Indian Railways, like any public service, operates under specific constraints. It has a limited number of running stock, prioritize handling migrant laborers, and ensure social distancing measures during the pandemic. The decision to cancel train tickets was a calculated strategy to cater to the needs of those willing to travel while also accommodating the socio-economic pressures brought about by the pandemic.

For instance, giving free food to large groups can lead to chaotic situations, whereas ensuring that resources are allocated effectively can save lives. Similar to rationing cloth in the 1960s, securing essential commodities in bulk is not practical. IR follows a systematic approach to ration and manage movement and resources, ensuring that only those in genuine need can travel.

The Pandemic and its Implications

During the pandemic, maintaining public health is paramount. Social distancing measures, while limiting, are critical in preventing the spread of the virus. With only fifty percent of the normal capacity allowed for each train, IRCTC is managing to cater to the needs of willing travelers while ensuring a safer travel experience for all passengers.

Conclusion: A National Emergency

The decision by IRCTC to cancel all train tickets until June 30, 2020, underscores the complex and multifaceted challenges faced by public services during a pandemic. The move is not only a response to immediate needs but also a strategic response to socio-economic pressures and public welfare. While it may be challenging for individuals, it is essential for the overall health and safety of the nation.

It is crucial for the public to understand the ramifications of government decisions and to support efforts aimed at curbing the spread of the virus. By every decision made, we are navigating through uncharted territory, and it is vital to support and trust that our leaders are making the best possible decisions for the greater good.

Hoping this explanation addresses your concerns, I request that you spread this understanding among your friends and circle.

Sincerely,

Raghavan AV