Dealing with Requests for Supervisors: An Inside Look at Police Procedures

Often, citizens wonder if police officers might have a negative reaction when a suspect asks for a supervisor. This article explores this scenario through the perspective of an experienced police officer, discussing the various attitudes and policies surrounding such requests.

The Reality of Requests for Supervisors in Law Enforcement

It is a common misconception that police officers will immediately begrudge a citizen who requests to speak with a supervisor. In reality, many officers are accustomed to these situations and can handle them professionally. However, it is important to understand the underlying reasons for such requests and the typical reactions from law enforcement.

A Personal Recollection: Handling a Traffic Violation

While serving as Deputy Chief of Police, I had an encounter with a driver who was traveling at 60 mph in a 30 mph zone. After issuing a citation, the driver asked to speak with my supervisor. He wanted to provide my name and badge number and threatened to call in a complaint. In a humorous yet illustrative manner, I informed him it would take 5 minutes for me to return to the police station, only to inform him that the chief was out of town for the next week and that I would be fulfilling his request. It turned out the driver decided against following through with the complaint.

Our department consisted of approximately 60 officers, making it a substantial force that could not be easily disregarded. Even when a suspect requested a supervisor, it was not something that disturbed me. I would often call another officer on the radio to gauge their interest in coming to the scene or to request the person to call the station directly.

Police Procedures and Expectations

While it may seem logical for citizens to expect supervisors to automatically handle their complaints, this is not always the case. In most instances, a suspect is expected to make the effort to locate a supervisor themselves by either driving to a police station or calling one directly.

It is crucial for citizens to understand that asking for a supervisor does not guarantee a reduction or dismissal of charges. In fact, some officers may view such requests as attempts to deflect attention from the behavior in question or to alter the power dynamic in their favor.

Insights into the Role of Supervisors in Law Enforcement

Supervisors in law enforcement are often experienced and knowledgeable, offering a wealth of information and guidance. When an officer receives a call for a supervisor to attend a scene, it is likely because they are seeking more information or reassurance. A road supervisor, for instance, would generally want to know why an officer has not been able to gain control of the situation at hand.

While sometimes, requests for supervisors can be facilitated without issues, it is important for officers to maintain professionalism and not take such requests personally. Officers are often approachable and willing to provide the names and contact information of their supervisors for complaints.

In conclusion, requests for supervisors in law enforcement are a common occurrence and should be handled with the understanding of the expectations and procedures involved. While it is natural to seek assistance, it is equally important to appreciate the professional conduct of law enforcement officers in such situations.