Protecting Yourself from Scams: When a Challan Isn’t Showing on Virtual Courts

Have you ever received a cryptic message on your phone about a traffic violation, only to find a strange virtual court link and a surprising fine amount?

If you received a notification for a traffic violation that does not show up on the official government e-challan site, you are not alone. Many people face a similar situation. Here, we will guide you through the steps to take when a challan does not appear on the virtual court and discuss how to stay safe from scams.

What to Do When Your Challan Isn’t Showing on Virtual Courts

If you have a fine for a traffic violation, but the challan is not showing on the virtual court, there are a few steps you can take to resolve the issue:

Check the Parivahaan Seva Portal: Visit the Parivahaan Seva portal or the mParivahaan app to check the detail of the challan, including the amount, reason, and location details. Visit the Delhi Traffic Police Portal: For those with DL (Driving License) registration, the Delhi Traffic Police portal is the place to check and pay the challan online. Make the Payment Online: You can make the payment before it goes to court through an online portal. Wait for the Challan to Go to e-Court: If the fine is not paid within 60 days, the challan goes to the e-court automatically. Visit the Virtual Court: Once the challan dues are sent to the virtual court, you can head to the website and make the challan payment with whatever dues are shown in the portal.

A Case Study: Rong Parking in Anantnag

Recently, I received a notification about a traffic violation in Rong Parking, Anantnag. I had already paid the fine, but the transaction was pending for five months. After four months, the challan was sent to the virtual court, but checking the virtual court did not show any record of my challan.

Do Not Take Any Action

Police departments do not call individual vehicle owners to inform them about pending challans. You can only check them on the e-court site and the local traffic police website. Never click any link for paying fines, as they might be created by scammers. Do not share any personal details, bank, or debit card information. Never share any OTP (One-Time Password).

Challan Not Shown on Virtual Court

It is common for the challan to not be shown on the virtual court initially. The case status may only be shown on the e-court portal. The challan will be reflected in subsequent court order sheets.

No Need to Pay If Web Page Does Not Show Traffic Offenses

Typically, on the website, after filling the challan number and navigating, you will find all the details of the vehicle, type of offense, and exact time of the offense. If you do not find anything like that, consider it as a null and void challenge.

Real-Life Incident

A lady near me recently faced a similar situation. She was fined twice the amount for not wearing a helmet, but she did not see any details on the web page. Because of the pandemic, she works from home and does not go to the office. Later, she discovered that someone in her family used her bike without wearing a helmet, leading to the fine.

Conclusion

When you receive a notification for a traffic violation that does not show up on the virtual court, it is essential to take the appropriate steps to verify the challan and the amount of the fine. Remember, it is crucial to protect your personal and financial information from scammers. Always refer to official websites and portals for the latest information and avoid clicking unfamiliar links.