Why IRCTC Not Showing Scheduled Arrival/Departure Times on Ticket

The issue of not seeing scheduled arrival/departure times on IRCTC tickets can be due to various reasons, including technical glitches, updates or maintenance, train rescheduling, user interface changes, and data synchronization. Below, we will discuss each of these factors in detail to provide a comprehensive understanding and help you navigate through any discrepancies you might encounter.

Technical Issues

One of the most common reasons for missing scheduled arrival/departure times on IRCTC tickets is technical issues or temporary glitches. Irrespective of whether you are using the website or the app, these technical hitches can disrupt the display of accurate information. If you notice that the timings are not showing, it might be due to a server issue or downtime.

Updates or Maintenance

IRCTC often undergoes regular updates and maintenance to improve its services and user experience. These updates can sometimes lead to incomplete or delayed information. If you find that the scheduled arrival and departure times are missing, it could be a result of these maintenance activities. Once the updates are completed, the information should be restored to its previous state.

Train Rescheduling

Changes in the train schedule due to operational reasons, weather conditions, or other factors can affect the timing information on your ticket. If the train is rescheduled, the updated arrival and departure times may not immediately reflect on the ticket. It is also worth noting that timetable changes are typically scheduled at intervals, such as once a year or every three months. A common change date is the 1st of July, but the exact date may vary.

User Interface Changes

Alterations in the user interface or updates to the app or website can also cause temporary delays in displaying the correct information. Until these changes are fully implemented, it is possible that certain pieces of information, such as scheduled arrival and departure times, may be missing. To ensure you have the most up-to-date information, regularly check for any changes to the interface or updates to the app.

Data Synchronization

There may be a delay in the synchronization of data between different systems that provide schedule information. This can result in information not being displayed correctly on the ticket. Typically, data needs to be synchronized among various internal systems before it is made available to end-users. This process can be slow, leading to delays in the display of accurate timings.

Continued Updates and Beginner's Questions

Despite best efforts, IRCTC still faces challenges. For instance, a user mentioned not having used IRCTC for six months and facing issues with scheduled departure and arrival times showing as "NA". This could be due to changes in the timetable, although no drastic changes have been observed so far, with maximum differences of 5 minutes from what was previously displayed. It's recommended to keep an eye on the official IRCTC website or contact their customer support for any discrepancies.

Another user also experienced issues with ticket bookings for certain dates, with the scheduled departure and arrival times showing as "NA." They speculated that this might be due to timetable changes or potential delays due to COVID protocols. However, it is important to note that trains have been running close to their scheduled times despite these challenges.

If you are facing similar issues, it is advisable to provide a screenshot of the ticket to track any specific problems. Additionally, always refer to official announcements or updates from IRCTC to stay informed about any changes or scheduled updates that might affect your travel plans.